Collection: Luxury Presents

We ship worldwide with tracked delivery services through our trusted courier partners. Once your order has been dispatched, you will receive tracking details so you can follow its journey to your door.

We offer a 28-day return windowfrom the date your order is received. Returns from the UK and US are complimentary, while international returns are offered through a reduced shipping service with our courier partners. Items must be returned unworn and in their original condition with all packaging intact. For exchanges, please contactinfo@freyarose.comand our team will provide instructions.

Every piece arrives beautifully presented in our signature Freya Rose packaging. Whether chosen for yourself or as a thoughtful gift, each order includes a handwritten note that can be personalised with your message, an intimate finishing touch that makes every delivery feel truly special.

To preserve their beauty, we recommend storing your items in the complimentary cloth bags provided, avoid prolonged moisture, and keep away from harsh chemicals or sprays. More specific cleaning and care instructions can be found on the back of the ‘Thank You’ card that will come with your order.

Yes. We believe beautifully crafted pieces should be enjoyed for years, even generations. Our team can advise on repair or restoration services where possible. If your piece requires attention, please contact info@freyarose.com and we will happily guide you through the available options.